At Sweat & Go Fitness Club L.L.C, we are committed to creating a tranquil, respectful, and
results-driven environment for all members and guests. Please take a moment to review our
studio policies:

1. Booking & Attendance
   ● All sessions must be paid and booked in advance through our booking system.
   ● Please arrive at least 10 minutes before your scheduled session to ensure a smooth
   start.
   ● Late arrivals may not be admitted after 10 min of the booked slot.
   
   

2. Cancellation Policy
   ● Cancellations must be made at least 12 hours before the scheduled session.
   ● Sessions cancelled in less than 12 hours of the booking or no-shows will be charged
   in full. To request a waiver medical certificate must be provided.
   
   

3. Refunds & Freezes
   ● No refunds are available on memberships, packages, or single sessions.
   ● Memberships and packages are non-transferable and T&C’s apply for freezing a
   membership, except in the case of a verified medical condition (doctor’s note
   required).
   ● To learn more about our paid freezing options kindly contact our studio.
   
   

4. Health & Safety
   ● Members are responsible for disclosing any relevant health conditions before
   participating in fitness or recovery sessions.
   ● Certain therapies may not be suitable for individuals with medical conditions such as
   heart problems, high/low blood pressure, or pregnancy. Please consult with your
   physician prior to participation.
   ● Sweat & Go Fitness Club L.L.C reserves the right to deny participation if it may
   compromise your health and safety or others.
   
   

5. Respectful Environment
   ● Please keep phones on silent inside the studio to maintain a tranquil environment.
   ● Be respectful of staff, equipment, and fellow members at all times.
   ● Proper attire is required for all sessions.
   ● Nudity is not allowed in common areas.
   
   

6. Personal Belongings
   ● Lockers are provided for temporary use during workouts only. These lockers are used
   at the member’s own risk.
   ● Sweat & Go Fitness Club does not accept liability for the loss, theft, or damage of
   personal belongings brought onto the premises, including items stored in lockers,
   whether locked or unlocked.
   
   

7. Liability
   ● Participation in any fitness or recovery activity is at your own risk.
   ● By registering with Sweat & Go Fitness Club L.L.C, you acknowledge and accept the
   terms of our Waiver & Release of Liability.
   
   

8. Attire
   ● Comfortable workout clothing is recommended.
   ● Avoid loose items.
   ● Socks are required during all sessions. Grip socks recommended.